Privacy Statement

Amgen Technology Private Limited ("Amgen, "we" or "our") are committed to respecting your privacy and your personal information. This Privacy Statement describes Amgen's privacy practices.

Amgen will use your personal information in line with applicable legal requirements.

We encourage all users of our site and other individuals who interact with us to read this Privacy Statement carefully to learn more about the policies and practices that we have developed to safeguard personal information, including health-related personal information, and to better understand our relationships with the third parties who may have access to this information.

I. COLLECTION, USE AND DISCLOSURE OF PERSONAL INFORMATION

A. Information About Participants in Clinical Trials

For any questions relating to your participation in a clinical trial, contact the Principal Investigator on the study and/or refer to the Informed Consent and other trial documents provided to you.

B. Information About Patients

If you contact Amgen regarding your experience in participating in one of our patient support programs or using one of our products or services, including to report an adverse event ('side effect') or a defect or quality issue with the Amgen product you received, we may ask you for specific facts, including patient initials, age, gender, and the prescribing physician. We may use the information you provide in submitting reports to regulatory agencies as required by law (e.g., the Central Drugs Standard Control Organization, the U.S. Federal Food and Drug Administration; the European Medicines Agency) and/or for quality or support purposes relating to the administered programs. We also may use the information to contact the prescribing physician to follow up regarding an adverse event ('side effect') involving use of our product.

We may disclose your personal information to third parties performing work on our behalf, such as our call centre operators and other entities that assist us in responding to and processing your inquiries and product experience reports but only after taking reasonable steps to ensure that we can share such information in compliance with applicable privacy laws.

C. Information About Healthcare Professionals and their Staff

If you are a Healthcare Professional, we may collect information about you when you interact with us, participate in or request to be considered for Amgen-related activities, such as clinical trials, advisory boards, or consultancies, register for an Amgen-sponsored event (including online events), or contact us for medical information, safety or quality issues. In addition, we may collect professional information from Healthcare Professionals from other sources, such as from our service providers. Amgen takes steps to ensure that the information it receives has been collected and transferred in compliance with applicable privacy laws.

The personal information we process about Healthcare Professionals generally includes name, contact information, login/password for Amgen services online, curriculum vitae and professional information such as areas of specialization, past collaborations with Amgen, dates and brief summary of interactions with Amgen's sales representatives or medical staff, and financial and banking information, if necessary to pay you for services or reimburse your expenses. We use this personal information to manage our commercial and scientific activities, promote and assess our products and services, respond to requests for medical information, assist Healthcare Professionals in planning trips related to Amgen's business or products, comply with legal and regulatory requirements, identify and engage with Healthcare Professionals as scientific experts or professional leaders, and for purposes of storage and backup. We may disclose Healthcare Professional personal information to regulatory authorities and ethics committees, our data processors (for example, a travel service or clinical research organization), and third parties (for example, other pharmaceutical companies with which Amgen collaborates), but only after taking reasonable steps to ensure that we can share such information in compliance with applicable privacy laws.

D. Information About Users of Our Website

Personal information as used in the context of this statement, applies to any information that identifies or that can be used to identify you, such as your name, address, telephone number, and e-mail address.

By using our site, you acknowledge that you have read this Privacy Statement and that you consent to our Terms of Use.

We retain a record of the IP address of your computer. We will only be able to link a particular IP address to you personally if you have provided us personally identifying information whilst using our website. We may use the IP address of your computer to maintain communications with you as you move about our website and personalise website content.

We collect information about your use of our website through cookies. We will only be able to link this information to you personally if you have provided us personally identifying information whilst using our website. We may use the data we obtain through the use of cookies:

to customise your website experience by anticipating the information and services that may be of interest to you;
to improve the functioning of our website by monitoring traffic in popular areas and to modify the services and information we provide to meet customer demand; and
for our business purposes, including operation of our website, as well as research and product analyses to help us better market our products.

For more information about Amgen's usage of Cookies, please refer to our Cookie Policy

Individuals that register to use our online information and services

If you choose to register to use our online information and services, we may also collect and use the personal information you give us (such as your name and contact details) to send you an e-mail confirming your registration and to respond to your questions. Upon your request, we may also send you e-mails with information that we think may be of interest to you, including information about our product and services.

Individuals that participate in our online interactive services

If you choose to participate in our online interactive services (including health questionnaires and care management tools), we will collect the personal information you choose to disclose (which may include health information) and analyse it to discover new facts that could help us better understand how our products are used in coping with the diseases for which they are marketed. Although the information you provide through these interactive services may not identify you, we may link it with other information you provide us elsewhere on our website which does identify you. We may combine this information with that from other website users to create summary data that we will use for our business purposes, including research and analysis to improve our products and help us better market our products.

E. Information About Job Applicants

You may browse jobs on our website and choose to apply for vacant positions. For further information with respect to personal information that may be collected as part of a job application, please visit the Amgen Careers Online Privacy Statement at: https://careers.amgen.com

F. Information About Other Individuals

If you are a Healthcare Professional or a healthcare organization, it is your responsibility to obtain your patient's authorization and consent to provide his or her health-related personal information to Amgen through our Web sites. This also applies when you are entering personal information on behalf of someone; i.e. if you are a caregiver. By submitting any such information, you represent and warrant that you have obtained the patient's authorization to do so. Please note that patient information may not be disclosed on an Amgen discussion forum or chat room.

G. Legal Bases for Processing

Amgen processes your personal information in accordance with applicable law and only where we have obtained your consent or where we are permitted by applicable law to conduct such processing for certain legitimate uses. These certain legitimate uses may include processing of personal data (a) for the specified purpose for which you have voluntarily provided your personal data to us, provided you have not indicated to us that you do not consent to use of your personal data; (b) for fulfilling any obligation under any law for the time being in force in India on any person to disclose any information to the State or any of its instrumentalities, subject to such processing being in accordance with the provisions regarding disclosure of such information in any other law for the time being in force; (c) for compliance with any judgment or decree or order issued under any law for the time being in force in India, or any judgment or order relating to claims of a contractual or civil nature under any law for the time being in force outside India; (d) for responding to a medical emergency involving a threat to the life or immediate threat to your health or the health of any other individual; (e) for taking measures to provide medical treatment or health services to any individual during an epidemic, outbreak of disease, or any other threat to public health; (f) for taking measures to ensure safety of, or provide assistance or services to, any individual during any disaster, or any breakdown of public order; and (g) for the purposes of employment or those related to safeguarding the employer from loss or liability, such as prevention of corporate espionage, maintenance of confidentiality of trade secrets, intellectual property, classified information or provision of any service or benefit sought by you, an employee.

H. Disclosures to Vendors and Suppliers

We have relationships with different vendors and suppliers who help us design and maintain our computer systems and security, respond to e-mail and customer inquiries, analyse our data, create special promotions, and otherwise support our business operations. We do not authorize our vendors and suppliers to use our customer information for any purposes unrelated to our contractual relationship with them.

I. Transfers Overseas

Amgen is a multi-national company headquartered in the United States. Amgen maintains data centers around the world, including in the European Union and the United States. To the extent permitted by applicable law, Amgen may process personal information in global databases that can be accessed by authorized Amgen personnel worldwide. As appropriate, we also take steps to ensure compliance with applicable international data transfer restrictions.

II. LINKS TO OTHER WEBSITES

Amgen's Web sites feature links to other Web sites that we believe you might find useful and informative. Please be aware, however, that we do not endorse or recommend these sites' content or services, and we are not responsible for the privacy practices of these other sites. We encourage you to be aware of and read the privacy policy of each site you visit. Remember, the statements in this Privacy Statement apply solely to information collected by Amgen.

III. CO-BRANDED WEBSITES

Your personal information will be accessible to Amgen and third parties processing personal information under Amgen's instruction as data processors. We may use data processors to provide services and information on our Web sites and we may provide some co-branded services in partnership with other third parties with which Amgen collaborates (for example, other pharmaceutical companies), provided that you have consented to such use. Disclosure and use of personal information by data processors acting on Amgen's instructions is governed by agreements that require personal information to be protected appropriately.

At a co-branded site, you will see both the Amgen logo and the logo of the co-branded partner displayed on your screen. To access the services available on a co-branded site you may have to complete a new on-line registration form, and this registration information may be shared with Amgen's co-branded partners. We encourage you to be aware of and read the privacy policy of each site you visit.

IV. DISCLOSURE OF INFORMATION

Where required by applicable laws, rules and regulations, we will disclose personal information to regulatory authorities and ethics committees and/or in certain limited circumstances, Amgen may be required to release your personal information in response to a court order, subpoena, search warrant, law, or regulation.

We will not sell or disclose any directly or indirectly identifiable information or health-related personal information that you provide on our site to an unrelated third party.

V. OUR CHILDREN'S POLICY

Amgen's Web site content and services are intended for adult users. The site is not directed to children. If we learn that an under-age user has volunteered personal or health-related information on our site, or that a provider has volunteered information about a patient who is identified as under-age, we will delete such information from our active databases, unless required by applicable law to retain such data.

VI. YOUR PRIVACY RIGHTS / CHOICES

Individual Rights. Where consent is the basis for our processing of your personal data, you have the right to withdraw your consent at any time. Subject to certain exceptions you also have the right to obtain information from Amgen about our processing of your personal information, including (a) a summary of personal information we process about you and the processing activities undertaken by us with respect to such personal data; (b) the identities of all other data fiduciaries and data processors with whom we have shared your personal information, along with a description of the personal information so shared; and (c) any other information related to your personal information and the processing of it, as may be prescribed by applicable law.

You also have the right to request that we correct, complete, update, or delete your personal information for the processing of which you have previously given consent. You also have the right to a means of grievance redressal in respect of any act or omission by us regarding the performance of our obligations in relation to your personal information or the exercise of your rights under applicable data protection law. Finally, you have the right to nominate an individual who, in the event of your death or incapacity, may exercise the foregoing rights on your behalf.

You can exercise the above rights at any time by contacting your Data Protection Officer at privacy@amgen.com or Amgen at the following address:

Amgen Technology Private Limited
"Spire"/Tower 110
Floors 5 to 10
Plot No. 4, Survey No. 83/1, Hyderabad Knowledge City
Raidurg Village, Serilingampally Mandal,
District – Rangareddy (R.R.)
State Telangana

We will process your request in accordance with applicable law.

VII. HOW WE HOLD AND PROTECT PERSONAL INFORMATION

We hold your personal information in a combination of hard copy and electronic files. Electronic files are stored in servers that are operated and maintained by Amgen and third parties under contract with Amgen.

We want your personal information to remain as secure as reasonably possible. To help ensure the integrity and confidentiality of the personal information (including health information) you provide to us, we may use encryption practices, as required. As an added security precaution, all personal information (including health information) is kept physically behind firewalls and other network security devices to prevent intruders from gaining access.

Amgen processes your personal information for the period necessary to fulfill the purposes outlined in this Privacy Statement and preserves your personal information in accordance with the provisions of relevant laws and regulations.

The criteria followed in determining the retention periods are:

The purpose of the personal information collected and the fulfillment of that purpose.
The ground on which the personal information are being collected: e.g., in case of consent, you can revoke it at any time.
Mandatory retention periods provided by contractual and regulatory requirements.

VIII. CONTACT US

If you have any questions or comments about this Privacy Statement or wish to file a complaint, or to exercise your individual rights with respect to your personal information, or to request more information on a specific processing activity, contact your Amgen Data Protection Officer / Grievance Officer at privacy@amgen.com or Amgen at the following address:

Amgen India Privacy Statement